Make Connections & Network

Design Thinking for Innovation: Defining Opportunities

Transform stakeholder data into actionable insights. Learn to define opportunities through tools like experience mapping and affinity clustering.

Engaging with stakeholders produces valuable data, which can be constructively used for analyzing the stakeholder experience. In this course, you will learn how to translate data into actionable insights and define opportunities through tools like experience mapping and affinity clustering. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)

This course is 22 mins long.

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